Hôtellerie Champêtre
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You recently had the opportunity to visit an establishment from the Québec Resorts and Country Inns network and would like to give us your feedback on your experience?


We welcome your comments so we can continue to better meet your needs and improve the quality of our services.

Below is a brief survey designed to give us a fuller understanding of your views regarding the quality of your stay. Please take a few minutes to respond to the questions. All answers shall remain confidential.

Thank you for your interest in Québec Resorts and Country Inns.


Establishment's name:

Evaluate your stay


Please checkmark the corresponding level of satisfaction.
5 = Excellent      1 = Average
Overall stay 5 4 3 2 1 Not applicable
Site access 5 4 3 2 1 Not applicable

Reception
Reservations process 5 4 3 2 1 Not applicable
Courtesy of staff 5 4 3 2 1 Not applicable

Dining room
Food quality 5 4 3 2 1 Not applicable
Food selection 5 4 3 2 1 Not applicable
Food presentation 5 4 3 2 1 Not applicable
Service quality 5 4 3 2 1 Not applicable
Wine selection 5 4 3 2 1 Not applicable
Atmosphere and comfort 5 4 3 2 1 Not applicable
Cleanliness 5 4 3 2 1 Not applicable

Lounge
Atmosphere and comfort 5 4 3 2 1 Not applicable
Cleanliness 5 4 3 2 1 Not applicable

Bar
Service quality 5 4 3 2 1 Not applicable
Atmosphere and comfort 5 4 3 2 1 Not applicable
Cleanliness 5 4 3 2 1 Not applicable

Room
Cleanliness upon arrival 5 4 3 2 1 Not applicable
Cleanliness during your stay 5 4 3 2 1 Not applicable
Overall cleanliness of washroom 5 4 3 2 1 Not applicable
Room decor 5 4 3 2 1 Not applicable
Friendliness of housekeeping staff 5 4 3 2 1 Not applicable

Other services offered by the establishment
Information about activities 5 4 3 2 1 Not applicable
Range of activities 5 4 3 2 1 Not applicable
Overall quality of activities 5 4 3 2 1 Not applicable
Outdoor activities 5 4 3 2 1 Not applicable
Indoor equipment 5 4 3 2 1 Not applicable
Outdoor equipment 5 4 3 2 1 Not applicable
Visits 5 4 3 2 1 Not applicable
Health services 5 4 3 2 1 Not applicable
Staff and management 5 4 3 2 1 Not applicable

1. Do you visit the www.resortsquebec.com website...
AnnuallyMonthlyWeeklyEven more frequently

2. Do you receive our monthly newsletter?
YesNo

3. Why did you choose one of our establishments?
previous positive experience
recommendation
location
gift card
travel agency
advertisement (specify):
attending a conference, convention
other:

4. Are you a regular/frequent Québec Resorts guest?
YesNo

5. Do you intend to continue to be a regular/frequent guest?
YesNo

Your contact information

 Mr Ms
First Name:
Last Name:
Phone:
Ex. : 418-555-5555
E-mail:
Confirm e-mail:
Additional comments and suggestions:


Thank you for your time and feedback.


Hôtellerie Champêtre
1255 rue University, bureau 430
Montréal, Québec H2Y 2K7
Phone: 514 861-4024b Fax: 514 861-4032
E-mail: info@hotelleriechampetre.com
Websites: www.hotelleriechampetre.com - www.reunionchampetre.com

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Ministère du Tourisme    Quebec Resorts & Country Inns
receives financial support
from Tourisme Québec


Hôtellerie Champêtre
1255 rue University, bureau 430
Montréal (Québec)
H3B 3B6

Printed on: Saturday, February 4, 2012
Phone: 514 861-4024
Fax: 514 861-4032
Toll free: 1 800 861-4024
E-mail: info@hotelleriechampetre.com
Website: http://www.quebecfinestinns.com/